KiwiSaver

KiwiSaver clients who use financial advisers were less likely to react to last month’s market volatility, ANZ says.

ANZ general manager of wealth products and marketing Ana-Marie Lockyer said the bank had noticed a significant increase in KiwiSaver members switching their accounts to more conservative investments.

The rate of switches was up 500 per cent at the peak and 300 per cent on a weekly average over the period of increased market uncertainty.

September was the first quarter in a number of years in which KiwiSaver balances declined.

Lockyer said the majority of switches were made by younger KiwiSaver members.  “That’s perfect if they are looking to buy a house soon and wanted to lock it in but it is more challenging if they saw the balance change and thought ‘I don’t like this volatility, I’ll move down the risk spectrum’ because if they sit there for 40 years it could have unintended consequences.”

She said the bank had contacted people who had switched and offered them advice. It would get in touch again in the near future to assess whether the members were still happy with their decisions.

Lockyer said the bank had also experienced an increase in the number of calls from people wanting to check their balances, even though this can be done online.

KiwiSaver members who have financial advisers had a different pattern, she said.  Some had moved their investments to riskier assets as the volatility hit.

John Berry, of Pathfinder Asset Management, said people who panicked could hurt their long-term outcomes.

“This month our world equities fund is up 5%. Those people panicking and thinking ‘I’ve got to get out’ have shot themselves in the foot and missed it.”

He said KiwiSaver members would be better to take the approach that when sharemarkets were down, prices were cheaper and they would get more for their contributions.  “That’s a mindset change that needs to happen in New Zealand investors. When markets come off they should go from conservative to aggressive strategies to get in at the good entry level.  But they are going the other way and missing out.”

 

KiwiSaver accounts took a hit for the first time in years in the September quarter, new Morningstar data shows.

The research house has released its latest quarterly report on the retirement savings scheme.

Conservative funds were the only positive performer, with an average return of 0.2% over the three months.

The aggressive category performed the worst, down 4.47%.

During the quarter, global markets fell 4.09% in aggregate, New Zealand dollar, terms.

Emerging markets were down 13.08% although most KiwiSaver schemes’ exposure to this was indirect.

The S&P/ASX200 lost 6.58% in Australian dollars. The NZX50 fell 2.33%.

Global fixed interest markets were up 2.08%.

Fisher Two was the top performer in the conservative category, as it benefited from exposure to direct property.

Generate topped the moderate Category, which Morningstar said was due to its strong security selection.

Milford was the best-performing balanced category as it dialled back its exposure to growth assets.

AMP Nikko and Forsyth Barr did the best in the growth and aggressive categories because they had the most exposure to New Zealand equities.

On a long-term basis, Aon Russell and ANZ topped most categories.

Morningstar said: “For the most part, we commend the KiwiSaver providers for producing appropriately-diversified KiwiSaver funds. The strategic asset allocation across the board is sensible, with strong emphasis placed on long-term returns and preservation of capital. Volatile market conditions will provide some angst for investors but they should take comfort in their retirement nest egg if it is invested in the most appropriate risk profile.”

New Zealanders are being too passive about their potential KiwiSaver earnings, according to analysis released by KPMG.

KPMG’s new Funds Industry Management Update, released today, includes several articles that highlight the strengths and gaps of our KiwiSaver scheme.

Independent investment researcher, Morningstar, says there’s an unnecessarily high concentration of KiwiSaver investment within conservative funds – mostly due to savers who default into a scheme rather than choosing their level of risk.

“We believe this is a major flaw,” writes Morningstar analyst Elliot Smith.

“In Australia, most default funds are in the growth or aggressive […] categories, which is far better aligned with the long time horizon of investing for retirement.”

John Kensington, KPMG’s Head of Financial Services, agrees that New Zealanders need to take a closer look at their potential KiwiSaver growth – given that in recent times a growth fund can deliver double-figure rates of return, compared to a cash fund at around 2-3%.

“As a rule of thumb, if you’re aged between 25-40, you should be more disposed to a growth fund; as you have plenty of time to earn at higher level and recover should the market fall. If you are a little older, you might lean toward a balanced or growth fund. People who should be in a conservative fund are those who are nearing retirement age and wanting certainty around their capital – but even then, they might want to split their risk.”

John Kensington encourages New Zealanders to further educate themselves around their investment needs, their risk appetite, and the range of available opportunities.

Another Update contributor, John Body of ANZ Wealth, says a joint survey by ANZ and the Council for Financial Capability in 2013 found that only 15% of people had consulted a financial adviser in the past year.

“If we look at the two million-plus members of KiwiSaver, 1.95 million of them haven’t used an adviser,” says Body.

Getting specific advice on KiwiSaver has been further complicated by the introduction of the Financial Advisers Act – which provides that advice can only be given on an individual’s entire financial position.

On a positive note, Morningstar said New Zealand politicians, investors and industry players “should applaud the evolution of the [KiwiSaver] scheme since its 2007 launch, especially it’s expectation-beating rate of adoption.”

Another “under-the-radar” positive of the scheme was the multimanager structure – which allows KiwiSaver providers to have elements of their managed by some very highly-regarded equity managers.

“The standard of the underlying managers is generally very high, with investors getting access to high-quality investment professionals both locally and abroad.”

Kensington says KiwiSaver has been a game-changer for the New Zealand funds management industry.

“With its semi-compulsory nature, KiwiSaver has exposed a large number of New Zealanders to what it means to invest, and what a set of investment fund accounts look like. As the investment pool in KiwiSaver continues to grow, the spin-off effects will increase. Not only will we be a nation that provides for its retirement – we’ll also have a more financially literate population, and a culture of saving.”

KiwiSaver advice practices will always be a point of interest to the Financial Markets Authority, its director of markets oversight says.

The FMA has released its latest KiwiSaver report, which shows the amount earned from the scheme’s investments doubled in the year to March from a year earlier. Assets increased by 33% to $28.5 billion.

The FMA expects to publish a report on KiwiSaver sales and advice practices later this year.

There had been concerns about KiwiSaver members being encouraged to switch fund without adequate information but the report showed that transfers had plateaued. Many of the switches were people making an active choice to move from a default fund, which the FMA regards as positive.

About 93,000 KiwiSaver members switched fund during the year, involving $1.4 billion. More than 260 members switched their type of fund at least five times during the year.

Just under 45% of KiwiSaver assets are in low-risk investments, down from 47% in 2014.

The FMA says about two-thirds of advisers offer some form of KiwiSaver advice.

FMA director of markets oversight Garth Stanish said as balances grew it was likely more would start.

He said it was important that people received appropriate levels of support and advice when they were making decisions that would have long-term consequences. Default providers are now required to report to the FMA on financial literacy initiatives, including communications to members to encourage them to choose a fund. The FMA says it will report on this next year.

Stanish said the FMA would continue to engage with providers who are working with KiwiSaver. He said a focus for the FMA was ensuring that KiwiSaver investors had a good understanding of their investments and the positives and benefits of the fund they were in. “It is still a relatively new product in the New Zealand context and people will take time to get to grips with it as a long-term investment procut. The choices they make today can have long-term repercussions.”

The FMA report showed there are still about a million members who are classed as non-contributors, which means they have not made a contribution in the last two months or have failed to make contracted payments.

About 18,700 employers had chosen a preferred scheme for their members to be automatically enrolled in unless they chose another scheme.